Moving: the Comcast debacle

SONY DSC

There are enough Comcast criticisms, battles, blitzes, and atrocities to fill a dozen blogs.

I am not going to bore you with the egregious details of our move…

I am going to give you The Gift of Information…

Do you have a Comcast Challenge?

Here is the Comcast Solution:

Send an Email with the following information

Name:

Account:

Account number

  • Full name
  • Service address
  • Best contact phone number and time to call

A description of the problem: 

 Send the email with with the above information to:

we_can_help@cable.comcast.com

A Comcast problem resolution specialist should contact you to follow up.

photo_1720_20060622Oh, Happy Day. You will thank me.

i-like-youicon-great

Advertisements

Tagged: , , , , , ,

One thought on “Moving: the Comcast debacle

  1. Scott Olson July 3, 2014 at 7:30 PM Reply

    I just wanted to thank you for posting this. I won’t bore you with the details, but my attempt at moving went horrible and was an epic debacle… until I followed your instructions and emailed the above address. The next morning someone got back to me and got the transfer scheduled for the date it needed to be, rather than the 3 weeks out from the original date the folks in the call center had given me. Thank you!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: